From: American Psychological Association
By: Michael Kraus
Do you understand how to really listen?
Do you understand how to read someone’s emotions?
In this article by Michael Kraus, he discusses truly listening to their voice as they speak.
If you want to know how someone is feeling, it might be better to close your eyes and use your ears: People tend to read others’ emotions more accurately when they listen and don’t look, according to research published by the American Psychological Association.
“Social and biological sciences over the years have demonstrated the profound desire of individuals to connect with others and the array of skills people possess to discern emotions or intentions. But, in the presence of both will and skill, people often inaccurately perceive others’ emotions,” said author Michael Kraus, PhD, of Yale University. “Our research suggests that relying on a combination of vocal and facial cues, or solely facial cues, may not be the best strategy for accurately recognizing emotions or intentions of others.”
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